Automations & Flows
Keep working after hours
Reply automatically to common questions, route conversations by rule, and collect structured details with WhatsApp Flows.
Keyword auto-replies
Answer prices, opening hours and FAQs instantly, day or night.
WhatsApp Flows
Send native in-chat forms with date pickers, choices and uploads — every submission becomes a lead.
Rule-based routing
Assign by keyword, channel or department the moment a conversation starts.
Capture leads in the chat
Booking requests, quotes and sign-ups arrive as structured data instead of long back-and-forth messages.
- Flow responses saved to the contact
- Bookings and enquiries in one place
- Hand over to a human any time
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.