Team Collaboration
One business number. A whole team behind it.
Give every teammate their own seat on the same WhatsApp number, route conversations automatically, and always know who owns a customer.
Routing & auto-assign
Send new conversations and calls to the right person or department automatically.
Clear ownership
Every chat has an owner, and every call shows who answered it.
Hub & members
An admin hub owns the connection; teammates join as members from their own computers.
Stop double replies
When everyone can see who’s on a conversation, two people never answer the same customer — and nobody assumes someone else did.
- Assigned, mine and unassigned views
- Reassign with one click
- Departments for sales and support
History stays with the business
When someone leaves, their conversations stay with the company — not on a personal phone.
- Shared contact history
- Admin-controlled seats
- App lock with password or PIN
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.