Patient conversations that stay in your clinic
Handle appointment requests, reminders and questions on WhatsApp — with conversations stored encrypted on your own computers rather than a third-party cloud inbox.
What gets in the way today
The front desk phone never stops
Patients wait on hold for simple questions like opening hours or reports.
Sensitive messages on personal phones
Staff reply from their own devices with no oversight.
Missed calls mean missed appointments
Calls during busy hours go unanswered and patients book elsewhere.
What your team can do with ThreadWave
Appointment requests
Collect booking details with in-chat forms.
Call hours
Only accept calls when the clinic is open; offer callbacks otherwise.
Local-first storage
Conversations encrypted on clinic computers, with retention rules you set.
Shared front desk
Several receptionists on one number, each conversation owned.
Features you’ll use most
Privacy & Security
Local-first, encrypted, and yours
Learn moreVoice & Video Calling
Answer WhatsApp, Messenger and phone calls on desktop
Learn moreTeam Collaboration
Share one number and route chats to the right person
Learn moreAutomations & Flows
Auto-replies, routing rules and in-chat forms
Learn moreSee ThreadWave for clinics & healthcare
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.