Channels & Integrations

Every channel your customers use

Connect through official business APIs — no unofficial clients, no workarounds that put your number at risk.

Official APIs

WhatsApp Business Platform and Messenger Platform through Meta’s own sign-up.

Phone numbers

Twilio and Telnyx for regular voice calls and SMS.

Stores

Shopify and WooCommerce for orders and customers.

WhatsApp Business Platform

Messaging & calls

Official Cloud API via Meta’s Embedded Signup. Messages, media, templates, Flows, calling, recording and transcripts. Coexists with the WhatsApp Business app.

Facebook Messenger

Messaging & calls

Connect your Facebook Page. Chat, voice and video calling, call permissions and call hours.

Meta Business

Account

Sign up and manage permissions with your Meta business account. Template approvals arrive as notifications.

Twilio

Voice & SMS

Use your Twilio numbers for phone calls and SMS inside the same inbox.

Telnyx

Voice & SMS

Bring Telnyx numbers for calls and messages, logged on the customer’s thread.

Shopify

Commerce

Order and customer events from your Shopify store, beside the conversation.

WooCommerce

Commerce

Order updates from your WooCommerce store, beside the conversation.

Cloudflare

Infrastructure

Our pass-through relay runs on Cloudflare’s global network for fast, reliable delivery.

macOS

Desktop

A native-feeling desktop app for Mac, with system notifications and keychain-secured credentials.

Stop losing customers in the inbox

ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.