Turn chats into bookings with WhatsApp Flows

Flows are native forms inside WhatsApp — date pickers, choices, inputs. Use them to replace ten messages of back-and-forth with one tap.

“What day works for you?” “Saturday.” “Morning or afternoon?” “Afternoon.” “How many people?” … A booking over chat can take ten messages. WhatsApp Flows replaces that with a native form your customer completes in one go.

Great uses for Flows

  • Appointment and visit bookings with a date picker.
  • Quote requests with product options.
  • Lead capture for ads and campaigns.
  • Feedback after a purchase or a call.

In ThreadWave

Send a Flow from the chat or an auto-reply, and every submission is saved to the contact as structured data — ready for your team to confirm. Since every delivered message now counts toward WhatsApp’s pricing, collecting details in one Flow is also cheaper than a long exchange.

Try ThreadWaveWhatsApp, Messenger and phone calls in one private desktop inbox.
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