Telnyx calls and messages, threaded with everything else
Use your Telnyx numbers for phone calls and messaging inside ThreadWave, so every customer touchpoint — chat, call or text — lives in one history your team shares.
Everything Telnyx can do, for your whole team
Phone calls
Inbound and outbound calls on your Telnyx numbers, right from the desktop.
Messaging
Text conversations threaded per customer.
Shared by the team
Calls ring the team and every conversation has an owner.
In your analytics
Phone activity counts in your team performance reports.
Your account
Telnyx bills its usage directly — no markup from us.
Private by default
Logs and history are stored encrypted on your computer.
Set up Telnyx in three steps
Add credentials
Enter your Telnyx details in ThreadWave settings.
Choose numbers
Select the Telnyx numbers to bring into the inbox.
Answer everything
Calls and messages start landing on the team’s desktops.
The specifics
Phone calls over your Telnyx numbers.
Threaded per contact.
No ThreadWave markup.
Stored securely on each desktop.
Every call in the customer’s history.
Follows your departments and assignment rules.
Frequently asked questions
Can I use Twilio and Telnyx together?
Yes. Connect either or both — each number shows its provider on the thread.
More channels in one inbox
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.