Show them how — record your screen and send it
Record the full screen, one half, or a selected area — with or without your microphone — and send the clip as a video. Or grab a screenshot of any region in one click.
Choose the area
Full screen, left half, right half or a region you drag out.
Narrate it
Toggle the microphone to talk the customer through each step.
Region screenshots
Capture part of the screen and send it — or annotate it first.
Screen recording & screenshots in 4 steps
Pick an area
Click record, choose the screen area and whether to include your mic.
Record
A floating pill with a timer stays above every app while you work.
Stop & review
Stop from the pill; the clip opens ready to send.
Send
It’s compressed automatically and sent as a video.
Support that shows, not tells
Setting up an account, finding an order, configuring a device — a 30-second recording beats a page of instructions.
- Floating recording pill above all apps
- Pause-free, one-click stop
- Sent as a normal video message
Full screen, left half, right half or a region you drag out.
Screenshots in a click
Drag to select any part of the screen and drop it into the conversation.
- Region selector
- Opens in the image editor
- Annotate before sending
Toggle the microphone to talk the customer through each step.
The specifics
Record exactly what matters.
Narrate or record silently.
Compressed automatically.
With optional annotation.
Frequently asked questions
Does the customer need to install anything?
No — they receive a normal video in WhatsApp or Messenger.
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.