Send a WhatsApp Flow — forms inside the chat
Replace ten back-and-forth messages with one native form. Send a Flow for bookings, quotes or sign-ups — the answers come back as structured data on the contact.
Native forms
Text inputs, date pickers, dropdowns, images and document upload.
Bookings & leads
Appointments, test drives, quotes, sign-ups and feedback.
Structured answers
Submissions are saved to the contact — no copying from chat.
WhatsApp Flows in 4 steps
Pick a Flow
Choose a published Flow and the button text.
Send
The customer gets a message with a button that opens the form.
They fill it in
A full-screen form opens inside WhatsApp.
Answers arrive
The submission appears in the thread and on the contact.
Collect details once, correctly
Date, time, party size, model, budget — Flows ask in a guided form instead of a long chat.
- Send from the composer or an automation
- Works with your published Flows
- Submission summary in the thread
Text inputs, date pickers, dropdowns, images and document upload.
Turn chats into leads
Every submission becomes data your team can act on — and follow up with templates.
- Saved to the contact profile
- Visible to the whole team
- Pairs with routing and campaigns
Appointments, test drives, quotes, sign-ups and feedback.
The specifics
Meta’s Flows feature.
Plus images and documents.
Structured, not free text.
From the composer or a rule.
Frequently asked questions
Do I need to build Flows somewhere else?
Flows are created and published in your WhatsApp account; ThreadWave sends them and collects the answers.
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.