Shopify orders, right next to the conversation
Connect your Shopify store so order and customer events show up beside the chat — then answer “where’s my order?” in seconds and close the sale with invoices and discount codes.
Everything Shopify can do, for your whole team
Order events
Order and customer updates from your store appear in the customer’s profile.
Customer match
Orders link to the right contact so agents see the history before replying.
Invoices
Send professional invoices with your company details from the chat.
Discount codes
Share a code while the customer is still engaged.
Follow-ups
Use approved WhatsApp templates for order updates and restock alerts.
Stays local
Order context is stored on your computer with the rest of the conversation.
Set up Shopify in three steps
Connect your store
Add your Shopify store in ThreadWave settings.
Match customers
Orders link to the matching contact.
Sell in chat
See orders beside every conversation and act on them.
The specifics
Store updates, as they happen.
Linked to the right contact.
Sent from inside the chat.
Utility templates for status messages.
Encrypted with your conversations.
Connect the store you already run.
Frequently asked questions
Does ThreadWave change anything in my store?
No. ThreadWave reads order and customer events to show them beside the chat.
More channels in one inbox
Stop losing customers in the inbox
ThreadWave is rolling out to businesses now. Tell us about your team and we’ll get you set up.